Thank you!

   Jeanne raved about how much she loves the Grove, Memory Program. She feels her husband, Andrew (photo above) is at the right place. She especially noted how great Lorena was, with her knowledge and attention to his care. She said it was like night and day compared to the community in Danville.

All Appreciated

 

Dear Scott and Entire Staff,

My sisters and I can't thank you enough for your kindness and genuine care of our mom, Gloria Goggiano (photo above). You're all gave above and beyond, and we will most certainly miss you. Our mom always felt safe and welcome in your community, and enjoyed the games, entertainment, and mani/pedis over the years.

Know how much you're all appreciated!!!

All our Best,

Diana, Adrienne, and Christine

Appreciative and Grateful Resident

 For me The Elms was like being dropped into heaven. It's beautiful! The residents and staff are wonderful, people know my name and I felt instantly welcomed into the community. I love the activities. The meals are delicious. The services are superb-especially housekeeping. Since I can't drive any longer, being in walking distance of everything I needed-my bank, market, great shops, drug store, restaurants, library, beauty salons and senior center is marvelous.

-Micki (photo above with new friend Bart)

Greatly Appreciative

 

Good Morning Amanda,

I am very sad that I think my dad (photo above) is nearing his passing. I am also greatly appreciative to the staff in memory care who are doing an excellent job for trying to attend to his needs. I have been visiting frequently and have experienced directly how the staff continues to be very kind and compassionate during this time which is very difficult. 

Thank you very much.

Best Regards,

Susie

Professionalism and Loving Kindness

 Dear Scott,

Thank you for your kind condolences at the passing of our mom, Evelyn. Mom was a remarkable woman and leaves a lasting legacy in her family. 

I couldn't let the year end without expressing our gratitude for you and your staff at the Elms and the Grove. Tom, Mike, and I had ample opportunity to observe the professionalism and loving kindness of the staff toward your residents, including Mom. Mom was so well cared for, always clean, her hair well groomed, and never developing bed sores or problems when she became virtually bedridden. 

Kathleen was so helpful and kind, offering adaptations for Mom to participate in activities, even when she declined, and arranging birthday celebrations for our family. Lorena and Ismary were kind and helpful to Mom and kept on top of her meds. Karla and Ivonne were especially loving with Mom, always cheerful, caring for her beyond the call of duty.

If there is anything we can do for you all at the Elms/Grove, I hope you will let us know. We will certainly sing your praises to anyone who asks for a recommendation.

Sincerely,

Pam Larsen

Really Appreciated

 Scott, I want to tell you how great The Elms has been for both Peggy ( photo above) and myself. I always felt she was in a place that was safe and comfortable and with people who were caring and capable and very patient. You have a truly great operation with friendly and competent staff. Believe it or not, I did enjoy our Zoom meetings with everyone participating!

I also would like to say that I really appreciated the assistance you extended to me for the last months, it was truly helpful.

Thank you,

Brian

A Birthday Remembered

 

Dear Kathleen,

Yesterday Mom (Velma, photo above) would have been 102, I wanted to say an additional thank you to you and all the staff that made Mom's 3 year stay as comfortable as possible. It was unfortunate that we had to do Zoom birthdays for 2 years, but it was handled beautifully. Due to things being closed, she depended on you all to enrich her life. You, especially Kathleen. She really looked forward to your visits. I hope you are taking those breaks. There are so many staff members that did things for her. I wish I could name everyone. I want to thank Dora for helping with her hair, she always felt good after you had been there. A big thanks to Maribel who traveled to appointment with her. Front desk people that always tried to help, no matter how many times she would call. 

My sister, Gayle and I will miss our visits with you all too. It seems strange now to drive by The Elms and not just stop in. Keep up your wonderful work and best to everyone.

Hugs to all,

Donna